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Meet Lavapod, the innovative premium cleaning lifestyle brand that’s redefining “clean” with naturally derived ingredients, sophisticated scents, and a commitment to sustainability. Created by industry experts with deep roots in consumer packaged goods (CPG) and the beauty sector, Lavapod offers a unique cleaning experience for the modern, eco-conscious household. Every Lavapod is crafted in the USA, delivering powerful, waste-free cleaning that’s as elegant as it is effective.
Designed for the planet and made for a lifestyle, Lavapod elevates daily cleaning with thoughtfully chosen, plant-based ingredients and refined scents that make everyday chores feel like a luxury experience. With products available for dishwashing, laundry, and glass cleaning, Lavapod is perfect for busy, environmentally-minded individuals aged 22-49. Our motto says it all: "Cleaning? We POD this!"
"Our goal was to blend practicality with a touch of sophistication in every pod," says [Founder’s Name, Title]. "Lavapod brings together effective, naturally derived cleaning power and the art of fragrance, creating a premium, eco-conscious cleaning solution that’s enjoyable to use."
Why Choose Lavapod?
- Sophisticated, Natural Scents: Inspired by the beauty industry, each pod is carefully scented to create a refreshing, calming ambiance while you clean.
- Naturally Derived Ingredients: Lavapods are made with safe, plant-based ingredients, so your home stays fresh without harsh chemicals.
- Waste-Free Innovation: Our pods come in dissolvable, biodegradable PVA film, leaving no waste behind—just a fresh, clean space and peace of mind.
- Proudly Made in the USA: Each Lavapod is crafted domestically to ensure high quality and environmental stewardship.
Lavapod isn’t just another cleaning product; it’s a movement toward luxurious, mindful living. With Lavapod, consumers can confidently clean their homes, knowing they’re using premium, eco-friendly products designed with a conscience.
Availability
Lavapod is available online and will soon be stocked in select stores nationwide. Be part of the clean revolution and experience the art of eco-friendly, high-quality cleaning.
For more information, visit ourwebsit or contact us at customerservice@lavapodusa.com
About Lavapod
Lavapod is a premium cleaning lifestyle brand, blending powerful, natural cleaning solutions with sophisticated scents. Driven by experience in CPG and beauty, Lavapod offers dishwasher, laundry, and glass cleaner pods to elevate daily chores, all while prioritizing sustainability and effectiveness.
Shipping & Delivery
When will my order be processed?
During business hours, orders are processed and sent to our fulfillment center within minutes of purchasing. From there it takes approximately 1-3 business days to fulfill orders. On occasion during times of high volume orders may take longer.
How do I track my order?
Once your order ships, a tracking number will be sent in a separate email. If you do not receive a tracking number via email, your order has not shipped. If an order is placed over the weekend or holiday, please allow 3-4 business days to receive a shipment notification.
Note: Items may arrive in separate packages.
When should I expect delivery?
We typically ship 3-4 business days after we receive your order. Depending on where you live, you can expect to have your order delivered to you in 4-7 business days.
Do you offer expedited shipping or other delivery methods?
Orders ship from our fulfillment partner in Las Vegas. We do not provide expedited delivery options at this time.
How do I get free shipping?
We offer free shipping for one-time of $50 or more within the continental US. If you apply a promotion code to your order, this will be applied to the subtotal and will not apply to shipping. If your subtotal is less than $55 after the code is applied, a shipping charge will be added automatically.
Orders to Hawaii, Alaska, Puerto Rico and APO addresses are ineligible for free shipping and will incur a flat rate shipping charge.
I wrote the wrong address, what do I do?
Contact us via our contact page ASAP. We cannot promise shipping address changes after an order has been processed. Once an order ships, we cannot change the shipping address and it becomes the customer’s responsibility. We recommend double-checking your shipping details (especially Google and Shopify autofill) before submitting your order.
How can I cancel my order?
If you need to cancel your order, please contact us via our contact page with your order number and reason for cancellation. While we cannot guarantee that your order will be canceled once it’s processed, we will do our best to accommodate your request.
Do you ship internationally?
Lavapod ships within the US (including Hawaii, Alaska, and Puerto Rico) and PO boxes. We currently do not ship to the US Virgin Islands. Please allow extra shipping times for orders outside of the contiguous United States.
Orders placed through Amazon
Amazon does not provide shipping details or information to our customer service team: lost or marked delivered packages, backorders, Subscribe and Save.
If an order was placed via Amazon Services LLC as the seller, the customer will need to contact Amazon directly to return/refund the product. Lavapod cannot authorize refunds/replacements for products sold by Amazon Services LLC.
Return Policy
What is Lavapod's return policy?
Returns are accepted at our fulfillment location within 90 days of the purchase date. We require either the order number or proof of purchase for all returns. Please reach out to us for the return instructions and RMA number.
Please note that shipping charges are non-refundable and that we do not provide prepaid return labels. Credit is issued within 3-4 business days once the items have been received and processed.
As a company that's focused on sustainability,we encourage customers to consider the sizable carbon footprint of returning products back to us. If you're trying a Lavapod product for the first time, we recommend purchasing our smallest volume product before purchasing our bundles.
Note: We don't refund or replace purchases from 3rd party sellers.
I purchased the wrong item, what should I do?
If you happened to purchase the wrong item, we encourage you to try it anyway! We stand by our entire product line – you might discover a new favorite Lavapod product!
While we don't have an exchange program, you're welcome to send any unopened items back to us for a refund. Please contact Customer Support for instructions.
What is the Lavapod Guarantee
In the unlikely event you’re not a fan of a product, please contact us. We’ll refund your purchase: No returns necessary, in most cases.
We strongly recommend allowing a few trys with our cleaning products. If you gave it a fair shot – and it’s not working out – just let us know!
For bulk and wholesale orders, please reach out to us! We are always looking to make right, any problems with your order; however, there are a few cases where the Lavapod Guarantee does not apply.
When will I get my refund?
Your refund should be posted to your credit card statement within 5-7 days after we've processed the refund.
If you have returned your order to our office in New Jersey, please allow an additional 3-4 business days for our team to process your return once it has been delivered.
Ordering & Subscriptions
What forms of payment are accepted by Lavapod?
Lavapod accepts all major credit cards: Visa, Mastercard, American Express, Discover, as well as ShopPay, PayPal, and Amazon Pay. If you're signing up for a subscription, only a direct credit or debit card can be applied (future orders can't be processed using a third parties.)
When will my card be charged?
Your card will be charged immediately upon submitting the order.
Will I be charged sales tax on my orders?
If your state charges sales tax, yes. Because this is automatically calculated by our web-platform, we do not have any control over this.
My card was declined, what should I do?
If your card is declined, please check all details to ensure they’re correct before proceeding again. This includes the billing address. If you’re still receiving an error message, we recommend contacting your bank.
What types of subscriptions are offered?
We offer Subscribe and Save for all of our pods, and multi-pack items. You can sign up by clicking “Subscribe and Save” (in the pop up box) before adding eligible products to your cart. This allows you to receive eligible products at your preferred frequency. All subscription orders receive 15% off the list price, as well as free shipping.
Note: This is subject to each product being part of the Subscribe and Save program, its availability, and any program changes
How often do my subscriptions renew
Subscriptions can be set at frequencies between 1 and 6 months. However, you can change the dates, cancel orders, or add new products to your subscription at any time.
Will I be reminded before my subscriptions are shipped?
You sure will! Subscription reminders are sent out 3 days before your order is processed and shipped. This gives you plenty of time to make changes (whether that's adding items or pausing your subscription).
Note: Sometimes, these emails could end up your spam/promotions folder – be sure to add Lavapod as a contact!
What happens if subscriptions items are out of stock?
While we do our absolute best to keep items in stock at all times, there are occasional short delays. If an item on your subscription happens to be out of stock, you'll receive an email notification and it will be removed from your order. The remaining item(s) will be shipped as scheduled. Once the item is restocked, it will ship separately so you'll receive it as soon as possible!
Can the subscriptions program, products, or prices change on future orders?
Yes, Lavapod reserves the right to change the subscription service benefits. This includes:
- any discounts and eligibility used to determine discount amounts
- pricing of products purchased pursuant to your subscription at our sole discretion in accordance with applicable laws (including laws requiring advanced notice of any such changes).
All changes will apply to future orders, including those for current subscriptions.
Brand and Products
Is Lavapod packaging recyclable?
All Lavapod pouches are BPA-free and made of nylon and polypropylene (plastic), so they're classified as #7 (other) recyclable.
What is PVA film?
Our pods are wrapped in PVA film (Poly Vinyl Alcohol). PVA film is a water-soluble, biodegradable polymer that encapsulates cleaning agents, allowing for precise, mess-free application. The pods are sealed in a way that keeps the ingredients stable and contained until they come into contact with water, dissolving instantly and releasing the cleaning solution. For more information on PVA film please see our Blog post here.
How does Lavapod create its scents?
We never use any synthetic fragrances or perfume. Our natural fragrances are created with a combination of naturally-derived essential oils, floral extracts, and other plant-based ingredients. To protect our signature scents, we don’t list our natural fragrance ingredients singularly.